FAQ

1. Are you a factory or a trader?
Re: We are the factory ,founded in 2000 and have been doing international trade for 8 years.

2. Do you have any qualification certificates?
Re: Yes, our company has passed ISO9001,ISO14001, ISO45001, AAA credit certification, EU CE certification and ROHS (SGS) report.

3. Do you provide sample? Free or charge?
Re:Yes ,small sample rolls are free ,such as 50m /roll or 100m /roll.

4. Can you print my logo on the film?How many colors?What’s the cost?
Re: Yes, customized logo is welcome.Normally is 1-2 colors printing.
The printing plate cost is $100-$150 per color.

5. What’s your MOQ?
Re:MOQ is one roll or one set machine if in stock .
MOQ is 50 rolls if do customized order,

6. How long is your delivery time?
Re: Normally 7-10 days after receiving the deposit payment.
It also depends on the order quantity and some other customized requirements.

7. What’s your supply ability of per month?
Re: For example ,air pillow (300m/roll) is 60000 rolls/month and air bubble (300m/roll) is 75000 rolls/month.

8. How many production equipment does your factory have ?
Re:We have 8 professional film blowing machines, 5 printing equipment, and 20 intelligent bag-making equipment.

9. What is your term of payment?
Re:Usually we accept T/T payment, 30% deposit after confirmation and 70% balance before shipping.
Also L/C ,Western Union and other payment ways can be negotiated.

10. Where’s your nearest port?
Re: Shanghai Port and Ningbo port .
We accept shipment from customers’ designated ports ,too.

11. If OEM or ODM is acceptable?
Re:Yes ,we accept OEM and ODM.

12. Can I delivery the goods from other supplier to your factory? Then load together?
Re:Yes ,you can do it .

13. How do you deal with product quality problems?
Re:Our product complaint rate is almost zero. If there is an after-sales problem, we promise to respond and provide a solution within 24 hours. Let you worry-free after-sales.

Sitemap